Payments

When do I receive my Settlement Payout?

Settlement Payouts are processed daily at 09:00 AM AEST excluding weekends and National Public Holidays). Funds generally land in your account same day, but allow 48 hours.

If you are receiving a Settlement Payout today, you will be emailed 2 reports at 11:00 AM AEST, Settlement and Rejection, showing itemised transactions related to your payout.

Payments made to you using Biz Core’s services generally take 2 business days to clear. For example, a payment processed on Monday, will be paid to you on Wednesday, however, a payment processed on Friday, won’t be paid until Tuesday.

Do you integrate with Xero?

A button can be added to your Xero invoice so your customer can pay directly with card. Payments made via this button can be shown on your Xero account/reports.

Check out our integration guide.

What are Claims and Cancellations?

A Claim is when a customer disputes the payment made to you.

A Cancellation is when the customer cancel’s the direct debit (aka payment stop) through their bank. This means all future attempted direct debits are automatically rejected.

Read more about Claims and Cancellations here.